A
Not Specified Permanent

Pontiac, Michigan · USA job

Client Manager

Arthur J. Gallagher & Co.

Pontiac, Michigan

Job description

Overview

In this role you will act as a trusted advisor for a portfolio of clients, guiding their risk management and benefit strategy. You will work with the production team to lead renewal cycles and deliver high-quality solutions, while nurturing strong client relationships to retain existing business and uncover growth opportunities. Your work supports client satisfaction, Gallagher's reputation for excellence, and the broader mission of shaping better workplaces. This role offers meaningful impact through cross-functional collaboration and consultative engagement.

Compensation / Benefits
  • Medical/dental/vision plans
  • Life and accident insurance
  • 401(K) and Roth options
  • HSA, FSA
  • Educational expense reimbursement
  • Paid parental leave
Responsibilities
  • Manage a group of client accounts and ensure their needs are met
  • Lead renewal processes in collaboration with the production team
  • Cultivate relationships with clients and their representatives
  • Retain existing business and identify opportunities to expand services
  • Contribute to client satisfaction and Gallagher's reputation for excellence
Key requirements
  • Bachelor's degree with 3+ years of client service and/or claims management experience
  • Producer's License
  • Ability to travel up to 25% of the time
  • Proficiency in Microsoft Office
  • Appropriate licensing as required
  • Strong written and verbal communication
  • Consultative discussion skills
  • Ability to manage multiple priorities
  • Independent and self-directed work style
  • Microsoft Office

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