Overview In this role you will lead the boutique, driving sales growth and elevating service quality in line with the Van Cleef & Arpels brand. You will manage and develop the store team, execute the store action plan, and oversee high jewelry initiatives to strengthen the brand image. The position involves extensive travel and cross-market representation, collaborating with senior leadership to deliver exceptional client experiences. This is a career-focused opportunity within a heritage maison that values development, innovation, and performance.
Compensation / Benefits- medical, dental, and vision programs
- health savings and flexible spending accounts
- life insurance and disability benefits
- 401(k) with employer match
- paid time off
- wellness reimbursement
Responsibilities- Drive sales and execute the store action plan with strategic and financial objectives
- Lead and develop boutique team, identify talent and career paths
- Generate new client relationships and innovative business ideas
- Represent the brand at meetings and events in the US and abroad
- Coordinate inventory levels with Supply Chain and support product launches/events
- Support performance goals through reporting and coaching
- Participate in international functions and high jewelry trips with senior leadership
Key requirements- Multi-unit or high-volume experience in luxury retail or hospitality
- Ability to manage multiple projects and prioritize effectively
- Strong computer skills in SAP, Excel, Word, PowerPoint
- Excellent written, verbal, and interpersonal communication
- Willingness to travel up to 50% in US and abroad
- Fluency in French or Mandarin is a valuable asset
- Bachelor degree in related field; Master's preferred
- Ability to stand for long periods and work flexible hours including evenings, weekends, and holidays
- leadership and people development
- strong communication and interpersonal skills
- customer-centric mindset
- SAP
- Excel
- Word
