T
Full Time Permanent

Anaheim, California · USA job

Clinical Operations Business Intelligence Analyst, Senior - Value Improvement Office - Full Time 8 Hour Days (Exempt) (Non-Union)

The University of Southern California

Anaheim, California

Job description

Overview

In this role you will lead analytics-driven improvement of care processes to boost outcomes, satisfaction, and cost efficiency. You will oversee the design and governance of dashboards that serve as a single source of truth for actionable insights, partnering with clinicians and leaders to drive data-driven decisions. You'll architect scalable analytics solutions, guide transformative projects, and coach teams to sustain performance post-implementation. You will build strategic relationships across physicians, nurses, and administrators to enable ongoing change and value realization. This role combines hands-on data science with cross-functional leadership to strengthen USC's analytics tilt.

Responsibilities
  • Design, develop and optimize management tools driven by clinical and business requirements to improve value and align with goals
  • Develop solutions to embed and extract patient information from health information systems for quality and operations initiatives
  • Provide data science expertise to support data-driven decision making
  • Produce meaningful, actionable insights on clinical operations performance using evidence-based KPIs
  • Lead cost modeling, capacity planning and related services for daily operations and program growth
  • Oversee reporting frameworks, automation and governance ensuring data quality and scalability
  • Foster collaborative relationships with physicians, administrators and frontline staff to aid data understanding and improvement
  • Lead projects with detailed plans, timelines and resources; manage risk and ensure regulatory compliance
  • Mentor and review team deliverables for high-quality outputs aligned with priorities
  • Develop ROI calculations to measure project impact
  • Prepare performance reports and manage data collection and entry processes
  • Apply advanced statistical and ML techniques to analyze data and support decision making
  • Communicate technical insights to non-technical audiences and socialise tools across the health system
  • Ensure compliance and governance of data and reporting practices
  • Perform related duties as assigned
Key requirements
  • Bachelor's Degree in engineering, computer engineering, or data science
  • 3-5 years in business/data analytics, healthcare analytics or related field
  • 1-2 years in a lead/senior role
  • Working knowledge of back-end databases, spreadsheets, statistical software, data visualization tools (Tableau, Qlikview, Qliksense, Power BI)
  • Knowledge of operational, clinical and financial statistics and data analysis techniques
  • Expert knowledge in Python, R, and/or SQL
  • Ability to derive clinical and operational insights from health systems data
  • Strong analytical thinking and problem solving
  • Demonstrated leadership in building partnerships and leading process improvement
  • Good understanding of BI tools and user-centered design principles
  • Presenting complex material to non-technical audiences
  • relationship-building
  • negotiation and communication
  • collaborative mindset
  • Python
  • R
  • SQL

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