Overview In this role you will lead a dispersed team of on-site and remote automotive instructors to deliver high-impact training across in-person and virtual formats. You'll own talent acquisition, performance, supplier relations, and budgets to ensure consistent, high-quality training. You will drive operational excellence, facility readiness, and strategic planning to scale programs and meet evolving automotive technology needs. This is an opportunity to shape how technical training supports a global mission with integrity and impact.
Responsibilities- Lead and develop a geographically dispersed instructor workforce across delivery formats
- Recruit, interview, hire, and onboard instructors to meet business needs
- Set performance goals, conduct evaluations, and implement development plans
- Oversee virtual and in-person training operations across multiple sites
- Use data-driven analysis for workforce allocation and deployment
- Establish and enforce operational standards for training quality
- Ensure facility readiness, safety compliance, and equipment maintenance
- Manage external suppliers and contract deliverables
- Own the operating budget for training delivery and related assets
- Forecast capacity, plan technology investments, and support curriculum alignment
- Drive readiness for scaling programs and future capabilities
Key requirements- Minimum 10 years of automotive technician experience in a repair facility
- Minimum 6 years delivering both virtual and in-person instructor-led training
- Proven experience leading teams and managing performance, including remote staff
- Strong background in technical training operations, virtual delivery platforms, and LM systems
- Proficiency in Microsoft Office Suite
- Strong organizational and planning capabilities in multi-site environments
- Ability to manage multiple priorities in fast-paced settings
- Excellent interpersonal, leadership, and stakeholder collaboration skills
- leadership and people management
- stakeholder collaboration
- data-driven decision making
- virtual delivery platforms
- learning management systems
- data analysis for workforce planning
