A
Full Time Permanent

Shelbyville, Kentucky · USA job

Offline - Sales Leader (Full-Time)

American Eagle Outfitters

Shelbyville, Kentucky

Job description

Overview

As a full-time Sales Leader, you guide daily store operations and champion a stellar guest experience. You mentor and motivate associates, drive KPI-aligned sales, and uphold AEO's service standards. You represent our values and bring your authentic self to work while engaging cross-functional teams to maximize business opportunities. This role blends leadership, training, and operational innovation to deliver a guest-first culture at the store level.

Compensation / Benefits
  • healthcare benefits (medical, vision, dental)
  • 401(k) retirement benefits
  • life and disability insurance
  • employee stock purchase program
  • paid time off and holidays
  • employee discounts (40% off AE & Aerie)
Responsibilities
  • Drive sales performance by maximizing fitting room and salesfloor productivity and building guest loyalty through an in-store experience aligned with brand standards.
  • Support Store Leadership to maximize business opportunities and achieve KPI results.
  • Lead and model team behavior, motivating staff and upholding AEO's service standards on the salesfloor and in the fitting room.
  • Recruit, hire and develop associates to ensure adequate staffing and ongoing service excellence.
  • Provide clear performance expectations and real-time coaching to sales and stock teams, celebrating achievements to boost engagement.
  • Execute daily visual and operational procedures, including shipment processing, merchandising moves and maintaining brand visuals.
  • Ensure fitting rooms are guest-ready and compliant with AEO Brand Standards.
  • Maintain store safety and asset protection standards and comply with company policies and procedures.
Key requirements
  • Passion for AE and Aerie products
  • Experience leading teams in retail management
  • Ability to multi-task with strong attention to detail
  • Strong priority-setting and time-management skills
  • Business acumen
  • Flexible availability to match peak shopping times
  • motivating and inspiring others
  • real-time coaching
  • accountability
  • store operations execution
  • visual merchandising and standards
  • shipment processing

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