Overview In this role you support store leadership to meet company KPIs while delivering an exceptional shopping experience. You model Torrid's customer-centric approach, help implement merchandising plans, and ensure a welcoming store environment. You may act as Manager on Duty when leadership is out, and you'll contribute to a fast-paced, fashion-forward store culture. This is an opportunity to influence store operations and guest satisfaction within a values-driven, inclusive team.
Compensation / Benefits- Associate discount 50%
- monthly discount coupon
- mental health resources
- sick time
- 401K with company match
- Employee Stock Purchase Program (ESPP)
Responsibilities- Support management in achieving KPIs and company objectives
- Demonstrate selling skills and customer service to foster loyalty
- Assist with merchandising execution and maintaining an inviting store environment
- Operate register functions and drive add-on sales through product knowledge
- Act as Manager on Duty in management's absence
- Maintain flexibility to work holidays, nights, and weekends
Key requirements- Previous specialty/apparel retail management experience with proven team leadership and sales performance
- Ability to multitask in a fast-paced environment while delivering an excellent customer experience
- Adaptability to changing fashion trends and store circumstances
- Fashion-conscious and up-to-date with current trends
- Ability to work a flexible schedule including holidays, nights, and weekends
- customer focus
- leadership and coaching
- adaptability
- POS/register operations
- product knowledge and upselling
- merchandise execution
