P
Not Specified Permanent

Charlotte, North Carolina · USA job

Identity Governance & Administration Manager

Pacific Life Insurance Company

Charlotte, North Carolina

Job description

Overview

In this role you will lead the design and delivery of enterprise Identity Governance & Administration (IGA) capabilities to support our infrastructure and applications. You will own the IGA strategy, roadmaps, and governance, partnering with IT leaders to meet timelines and reduce risk. You'll drive automation, self-service, and resiliency across platforms like SailPoint, while mentoring a cross-functional team. This position offers the chance to shape security governance and influence enterprise-wide identity programs in a large, diverse organization.

Compensation / Benefits
  • medical, dental, vision
  • wellbeing reimbursement
  • generous paid time off
  • paid parental leave
  • adoption assistance
  • 401k with company match
Responsibilities
  • Lead the design, configuration, and deployment of new IGA capabilities to execute the enterprise IGA strategy
  • Own the enterprise IGA strategy and multi-year roadmap covering access requests, lifecycle events, provisioning, RBAC, and separation of duties
  • Establish and maintain IGA policies, standards, procedures, and governance processes
  • Serve as primary escalation point for IGA risks, issues, and decisions
  • Provide technical leadership for IGA platforms (e.g., SailPoint Identity Security Cloud)
  • Architect and document IGA solutions, including use cases, requirements, and test cases
  • Create automation, self-service, and resiliency in IGA deployments
  • Reduce duplicative capabilities and align with enterprise standards and best practices
  • Define troubleshooting processes, monitoring, and reporting for IGA platforms
  • Manage risks, issues, and roadblocks to ensure timely delivery
  • Collaborate with internal teams to ensure strategy is understood and implemented
  • Lead change management, communications, and training for IAM stakeholders
  • Develop program communications framework and metrics for stakeholders and IAM colleagues
  • Contribute to information security strategy and architecture
Key requirements
  • 8+ years in Information Security with a strong focus on IGA platforms (e.g., SailPoint IdentityIQ or Identity Security Cloud)
  • 3+ years leading or managing an enterprise IGA program or engineering function
  • Hands-on and leadership experience with SailPoint or another enterprise IGA platform
  • Experience enabling, migrating, or managing an enterprise IGA platform per best practices
  • Design and implementation experience of enterprise identity governance strategies
  • Hands-on with identity lifecycle events/workflows (Joiner, Mover, Leaver)
  • Experience integrating IGA with ServiceNow-like platforms
  • Experience with code repositories (Azure DevOps, GitHub)
  • Knowledge of Least Privileged Access Modeling, RBAC, and Separation of Duty
  • Experience with security governance, risk, audits, and controls
  • Proven ability to lead technical teams and cross-functional initiatives
  • Strong communication, analytical, project management, and stakeholder-management skills
  • Ability to manage multiple complex activities and drive continuous improvement
  • Experience with Agile methodologies and tools
  • Proven ability to influence senior management in multi-cultural environments
  • strong communication
  • stakeholder-management
  • leadership
  • SailPoint IdentityIQ/Identity Security Cloud
  • ServiceNow integration
  • Azure DevOps

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