HP Openview Admin

In this role you will shape and optimize client processes within a management consulting context. You will leverage IT service management tools to design architectures, detailing processes and driving improvements. You will work with cross-functional teams to implement OpenView and BSM/OMi solutions, including event handling and dashboarding. Your work will support project delivery and talent management while enabling travel to client sites. This is an opportunity to impact how enterprises manage complex IT operations and transform their service delivery.

• Perform business process consulting to define problems and design process architectures
• Design and detail IT processes and workflows aligned with client needs
• Administer HP OpenView (OVO) including agent installation, configuration, and troubleshooting
• Administer HP BSM (OMi) and support related activities
• Manage event flow, correlations, suppressions, and build dashboards/workspaces in BSM/OMi
• Contribute to project and talent management and engagement in delivery
• Engage in project management activities and support cross-functional teams
• Willingness to travel regularly for client engagements

• 5+ years in business process consulting and IT management
• 7+ years in Information Technologies
• Bachelor's degree or foreign equivalent (or 3 years progressive experience in lieu of education)
• Experience with HP OpenView administration and HP BSM (OMi) administration
• Strong analytical and communication skills
• Experience and willingness to work in a management consulting environment with travel requirements

• Analytical thinking
• Strong communication
• Project management
• HP OpenView (OVO) administration
• HP BSM (OMi) administration
• Event flow management (TBEA, correlation, suppression)