Overview In this role you drive occupancy and revenue by converting leads into leases while delivering a world-class resident experience. You'll work with the community team to support marketing efforts, respond quickly to inquiries, and maintain a healthy pipeline using CRM tools. You'll foster strong resident relationships to boost renewals and contribute market insights to sales strategies. This position offers growth within a values-driven company that prioritizes renter experiences and team excellence.
Compensation / Benefits- Competitive base salary and performance bonus
- Health benefits (Medical PPO, Dental, Vision)
- 401(k) matching
- paid vacation
- employer-paid short & long-term disability
- Educational assistance / reimbursement
Responsibilities- Convert leads into leases through rapport-building and effective sales techniques while promoting premium units and favorable lease terms
- Respond promptly to inquiries, follow up on leads, and maintain a strong pipeline using CRM tools
- Increase renewal rates by proactively addressing resident concerns and strengthening relationships
- Monitor local rental trends, competitor pricing, new construction and market demand to inform sales strategies
- Engage with marketing initiatives, resident events, and social media to boost brand visibility and occupancy
- Maintain tour routes and show units to leave a positive impression on prospects
- Deliver a seamless, high-quality move-in experience and exceptional customer service to create a welcoming community atmosphere
Key requirements- 1-3 years' experience in sales, leasing, or customer service (multifamily experience preferred)
- Proficiency in CRM tools preferred
- Strong negotiation and communication skills
- Ability to work weekends and a flexible schedule as needed
- Highschool diploma or equivalent required
- Some college preferred
- strong communication
- negotiation
- customer service orientation
- flexibility
- empathy
- CRM tools proficiency
