Overview In this role, you will lead the Liability Claims operation for a designated office, aligning with CorVel best practices and long-term claims goals. You will partner with cross-functional teams to improve processes, coach staff, and ensure regulatory compliance. You'll oversee complex, high-value claims and strive for efficient, high-quality outcomes. This position offers hybrid work and opportunities to shape claims operations within a national risk-management firm.
Compensation / Benefits- Medical (HDHP) w/ Pharmacy
- Dental
- Vision
- 401K
- ROTH 401K
- paid time off
Responsibilities- Represent the company professionally to clients and internal stakeholders
- Direct staff performance, development, and retention in the department
- Ensure compliance with Liability Best Practices and provide ongoing training and evaluations
- Leverage jurisdictional regulatory knowledge to maintain compliance
- Oversee staffing, workflow, and capacity planning to sustain operations
- Develop and implement common claim practices and procedures
- Review and settle high-dollar or out-of-authority claims
- Drive operational efficiency, quality, and consistency across processes and systems
- Ensure adherence to CorVel policies and procedures
- Travel occasionally for meetings and coverage as needed
- Perform additional duties as assigned
Key requirements- Excellent written and verbal communication for customer contact, negotiation, and presentations
- Strong quantitative, analytical, and interpretive skills
- Proven leadership with ability to motivate and deliver results
- Ability to manage time, meet deadlines, and handle multiple tasks under pressure
- Diplomacy and composure in stressful situations
- Computer proficiency and aptitude with common applications
- Strong interpersonal, time management, project management, and organizational skills
- Knowledge of the entire Liability claims administration procedures
- Bachelor's degree with equivalent industry-related experience and steady advancement in Third Party Liability claims administration
- Minimum of 6 years' comprehensive Liability administration experience
- Minimum of 2-4 years recent supervisory or management experience
- communication
- leadership
- time management
- liability claims administration procedures
- regulatory compliance knowledge
- analytical and quantitative analysis
