Overview In this role you will support a high-volume HR function with a service-oriented approach. You will assist with HR program administration, process improvements, and daily employee inquiries to enable smooth operations for the global workforce. You'll work closely with HR teammates to manage data, documents, onboarding/offboarding, training resources, and communications. The position offers opportunities to influence HR processes and deliver strong client service across departments. Your contribution helps uphold a Best Place to Work environment while supporting corporate initiatives and values.
Responsibilities- Provide timely answers to employee inquiries and resolve issues with HR support staff
- Assist with HR program implementation, coordination, and process improvements
- Maintain and audit confidential employee data and documents in HR systems
- Prepare, distribute, track, and file HR documents and correspondence
- Support recruiting activities including interviewing setup and onboarding/offboarding tasks
- Coordinate with departments and suppliers to administer HR programs and related services
- Develop and maintain HR training resources and intranet/HR portal content
- Plan and support HR-led events and company-wide activities
- Maintain process documents and review/update policies and procedures
- Support reporting, status updates, and utilization metrics for HR programs
Key requirements- Bachelor degree in Business or related field (HR emphasis preferred)
- Previous HR internship experience (preferred)
- ServiceNow experience (preferred)
- Excellent verbal and written communication, interpersonal and analytical skills
- Strong organizational, time management, and attention to detail
- Ability to manage multiple tasks in a fast-paced environment
- Proactive problem-solving and continuous improvement mindset
- Proficient in Microsoft Office
- Professional, self-starter, and flexible attitude
- Ability to maintain confidentiality
- Ability to coordinate across domestic and international HR teams
- customer service orientation
- communication skills
- attention to detail
- ServiceNow
- HR systems
- data entry and maintenance
