C
Not Specified Permanent

Lake Mary, Florida · USA job

Complex Claims Consultant - Financial Lines/Public D&O

CNA Financial

Lake Mary, Florida

Job description

Overview

In this role you will manage high-severity professional liability claims (D&O and E&O) for public companies and financial institutions. You'll lead investigations, analyze coverage, assess liabilities and damages, and coordinate settlements within authority. You will work with coverage counsel and external partners to shape resolution strategies, often involving multi-million dollar exposures. This is a cross-functional, high-impact position in a collaborative claims team.

Compensation / Benefits
  • excellent work/life balance
  • strong benefits package
Responsibilities
  • Manage a portfolio of highly complex litigated claims with large exposures, including coverage verification and developing resolution strategies
  • Investigate and gather evidence to determine liability and damages; verify facts and policy coverage
  • Review policy language, interpret coverage, and estimate claim valuations; reserve appropriately
  • Negotiate complex settlements and participate in mediations and settlement conferences; attend trials as needed
  • Manage claim budgets, authorize payments within authority, and ensure timely, high-quality service
  • Identify salvage/subrogation opportunities and refer for further investigation as needed
  • Collaborate with coverage experts, counsel, insureds, brokers, and other insurers to coordinate resolution
  • Mentor and train less experienced Claim Professionals; stay compliant with legal/regulatory requirements
  • Prepare loss summaries for senior management and keep leadership informed of significant risks
Key requirements
  • Advanced technical and product-specific expertise in insurance and claims practices
  • Proven ability to handle litigated matters and coordinate with counsel
  • Strong written and verbal communication, negotiation, and presentation skills
  • Analytical mindset with ability to resolve ambiguous and complex problems
  • Time management, organizational skills, and ability to work in fast-paced environments
  • Experience interpreting complex commercial policies and coverage
  • Ability to manage multiple priorities and learn business-related software
  • License in Insurance Adjuster (within 90 days where applicable)
  • Strong communication and presentation skills
  • Effective negotiation and relationship-building with internal and external partners
  • Analytical thinking and problem-solving under pressure
  • Policy interpretation and coverage analysis
  • Litigation coordination and counsel management
  • Negotiation of complex settlements

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