Overview As a Lab and Field Applications Scientist, you support dissolution and diffusion products through a blend of technical sales enablement, field engagement, and hands-on lab work. You will be a key technical resource for sales, customers, and service personnel, driving product testing, procedures, and training. The role combines in-house lab duties with customer-facing demonstrations and field support to deliver actionable technical guidance. You will work closely with cross-functional teams to shape product development and application data, contributing to the company's technical leadership and customer success.
Responsibilities- support sales and customer meetings with technical discussions and field guidance
- participate in customer visits and field demonstrations
- develop and communicate application data via notes, emails, and presentations
- assist with product testing, development, and laboratory procedures
- train in-house and distributor personnel on SOPs and product use
- deliver technical presentations, product demos, and customer discussions
- write, review, and approve SOPs as the instrumentation subject matter expert
- train service personnel on pertinent SOPs
- provide customer insights to Product Line Manager to aid product development
- perform instrument/software demonstrations and customer training
- evaluate competitive products and provide input on sales tools and collateral
- execute in-house lab duties including testing, evaluations, setup, maintenance, and supply ordering
Key requirements- experience in drug dissolution or diffusion procedures in the pharmaceutical industry
- working knowledge of laboratory instrumentation: HPLC, MS, UV/Vis
- BS with more than 2 years of chemical/engineering lab experience in pharmaceutical industry
- sales or sales support experience preferred
- ability to travel to customer sites and events
- clear written and verbal communication in English
- collaborative, self-motivated, and proactive with minimal supervision
- strong computer and customer service skills
- clear communicator
- customer-service mindset
- team collaboration
- drug dissolution and diffusion procedures
- HPLC
- Mass Spectrometry (MS)
