Overview In this role, you will serve as an expert in insurance claims management for individuals and portfolios, driving favorable cost-of-risk outcomes through strategic risk mitigation. You will collaborate with clients, carriers, and colleagues to manage the claims lifecycle, interpret policy coverages, and support new business with baseline risk assessments. The position blends technical claims expertise with relationship-building across a diverse client base. Your work will shape risk strategies and help prevent future losses within a high-caliber, results-driven culture. This opportunity appeals to practitioners who want to influence client outcomes and contribute to a holistic risk management
Responsibilities- Process submissions within the claims lifecycle and assign to appropriate claim firms
- Respond to inquiries from agencies and insureds about specific claims
- Support adjusters by gathering data and documentation
- Collaborate with adjusters, policyholders and others to close and mitigate losses
- Review adjuster reports and share insights with relevant parties
- Perform baseline risk assessments to identify opportunities in a prospect's claims management program
Key requirements- 5+ years in claims or a client-facing/support role in insurance
- Ability to drive a claim from intake to first notice of loss
- Strong knowledge of property and casualty contracts (HO3, HO4, HO5, HO6, master policy programs)
- Proficient in MS Word and Excel
- Ability to learn new systems and work independently
- Excellent communication with professional demeanor under pressure
- Aligned with firm values and culture
- strong communication
- composure under pressure
- patient and professional demeanor
- MS Office Word
- MS Excel
- claims process management
