Overview In this role you own the full financial and strategic performance of the Small Commercial line, shaping a scalable, market-leading franchise. You will initially influence strategy across underwriting, pricing, claims, and distribution, then build a dedicated operating model and team. The position focuses on balancing growth with profitability and capital efficiency, driving an early and lasting P&L momentum. You'll work to tighten appetite, improve pricing, and accelerate move toward a fast, data-driven operating model.
Compensation / Benefits- competitive compensation package
- health, dental, vision
- 401(k) with company match
- paid time off
- professional development opportunities
Responsibilities- Own Small Commercial P&L metrics (GWP, earned premium, loss ratio, expense ratio, combined ratio) and monitor growth, retention, and mix
- Refine appetite by class, size, industry, geography, and channel; drive rate adequacy with actuarial alignment
- Collaborate with Ops/IT to build a fit-for-purpose small commercial engine (STP, simplified workflows, pre-bind controls)
- Improve cycle times, data capture quality, and customer experience (NPS/CSAT, referral SLAs)
- Partner with Claims to analyze severity drivers, reduce leakage, and feed insights into pricing and underwriting rules
- Phase the organization: assess and later build a dedicated Small Commercial team (product/portfolio, underwriting, analytics)
- Lead governance and decision rights evolution (matrix to full P&L authority)
- Shape underwriting guidelines, authority, and distribution strategy for targeted growth
- Oversee capital deployment decisions (reinsurance, mix management) and expand into adjacent segments or geographies
Key requirements- P&L ownership experience
- Leadership across underwriting, product, and analytics
- Strong collaboration with actuarial, claims, and distribution
- Ability to design and socialize operating models and roadmaps
- Experience scaling commercial insurance programs or lines
- data-driven decision-making
- ownership and accountability
- speed with discipline
- underwriting
- pricing analytics and segmentation
- rate adequacy governance
