Commercial Claims Supervisor- General Liability and Auto

In this role you will lead a liability claims team to deliver high-quality, efficient service. You will ensure claims are handled in line with GB's Best Practices while driving talent development and performance. You will coordinate with clients, carriers, and brokers to maintain professional, proactive communication and prioritize multiple priorities to maximize outcomes. You will leverage Gallagher's technology to boost team efficiency and quality, shaping outcomes for commercial clients and individuals alike. This is an opportunity to influence risk management and process improvement within a supportive, collaborative culture.

• Competitive compensation
• Comprehensive benefits programs
• Career development opportunities and ongoing learning
• Collaborative, people-first culture with accessible leadership
• Opportunity to do meaningful work with global reach and local impact
• Inclusive, authentic workplace

• Supervise a liability claims team across varying caseloads
• Promote and enforce GB's Best Practices in claims handling
• Lead adjuster hiring and training to foster performance and continuous improvement
• Define team goals, motivate performance, and manage workloads
• Leverage Gallagher's technology to improve efficiency and quality
• Maintain professional, proactive client communication with clients, carriers, and brokers
• Identify coaching opportunities and develop team members for advancement

• 7+ years of related claims experience
• Experience handling Commercial General Liability and Auto claims, including complex litigation, bodily injury, and property damage
• 4+ years of prior leadership experience
• Licensed and/or certified in all states where claims are handled
• Knowledge of all team member related functions
• Nationwide jurisdictional experience preferred
• High School Diploma (required)

• Strong leadership and people-management
• Effective communication and client-facing skills
• Coaching and team development
• Knowledge of claims management processes
• Familiarity with Gallagher's technology to enhance team performance
• Experience with claims handling systems (implied by use of technology)