Overview As a Quality Assurance professional, you will administer the site Quality Management System for the Food Service operation and support laboratory accreditation efforts. You will ensure ISO/IEC 17025 compliance across the lab, drive QA strategies, and prepare for regulator and client audits. You will lead document control, training, and CAPA processes to enable continuous improvement. This role connects lab operations with regulatory requirements to deliver reliable, compliant testing services.
Responsibilities- Administer the site Quality Management System per food sector standards
- Optimize and oversee laboratory Quality Systems to support accreditation
- Ensure ISO/IEC 17025 compliance and regulatory alignment
- Define and communicate quality objectives across sites
- Develop and implement QA strategies, policies, and procedures
- Maintain laboratory accreditations and monitor regulatory trends
- Supervise document control and training functions; conduct internal training
- Provide expert advice and train staff on processes and procedures
- Prepare facilities for regulatory agency and client audits
- Coordinate site responses to audits and corrective actions within timelines
- Manage internal audit schedules for major systems
- Schedule and conduct equipment qualification and calibration
- Collaborate with managers to enhance QMS efficiency and effectiveness
- Lead annual quality system reviews and management reviews
- Address customer quality complaints and CAPA
- Support continuous improvement of lab products and services
- Coordinate special or ad hoc projects as needed
Key requirements- University degree in Biology, Biochemistry, Chemistry or a related science degree
- 3-5 years of proven technical Quality Assurance experience with analytical laboratory operations
- 5 years of experience in Quality Management Systems (preferably ISO/IEC 17025) and international regulations (asset)
- ISO/IEC 17025
- Quality Management Systems
- Laboratory operations
- Regulatory audits
- Document control
- Calibration and equipment qualification
