Membership Admin

As Membership Administrator, you will manage member records and handle renewals to ensure accurate, timely membership status. You will act as the first point of contact for member inquiries, delivering helpful and friendly support by phone and email. The role supports data management, reporting, and correspondence to keep stakeholders informed. You will also contribute to events and member engagement efforts, helping to foster a positive member experience. This position is a hands-on, cross-functional role that directly impacts member satisfaction and program continuity.

• Process new memberships, renewals, and cancellations
• Update and maintain membership databases
• Respond to member questions by phone and email
• Prepare membership reports and correspondence
• Support events, outreach, and member engagement efforts