C
Full Time Permanent

Knoxville, Tennessee · USA job

Community Manager

Cardinal Group Companies

Knoxville, Tennessee

Job description

Overview

In this Community Manager role, you will protect, maintain, and enhance the value of residential communities while optimizing the living experience for residents. You will coordinate daily operations across departments to meet financial and performance goals. You'll lead on-site teams, manage leases and revenue, and ensure compliance with policies and resident relations. This is a hands-on, cross-functional leadership role with a clear impact on community performance and resident satisfaction. You will work within Cardinal's culture to drive improvements and uphold core values.

Compensation / Benefits
  • Benefits and bonus eligibility
  • Full-time exempt status
  • Competitive compensation
  • On-site training (Cardinal U)
  • Professional development opportunities
Responsibilities
  • Direct day-to-day activities across loss prevention, risk management, safety/security, maintenance, marketing, leasing, and facility upkeep
  • Develop operating income through leasing strategy and cash flow management
  • Analyze monthly financial statements and variances; manage cash and collections
  • Maintain accurate community records and ensure lease data integrity in management software
  • Coordinate revenue collection and documentation per lease obligations
  • Engage, supervise, and approve invoices for goods/services
  • Lead on-site maintenance technicians, office staff, and leasing team
  • Manage resident relations including repairs, rent charges, lease issues, and concerns
  • Participate in Cardinal U training and monitor team participation
Key requirements
  • Four years of property management experience
  • Strong knowledge of leasing, marketing, construction, residential law, and resident relations
  • Working knowledge of property management software; Entrata preferred
  • Proficiency in Microsoft Office (Word, Excel) and Google platform
  • Ability to analyze monthly financial statements and prepare budgets and forecasts
  • Ability to identify deviations from financial plans and recommend action plans
  • Strong written and verbal communication skills
  • Ability to work independently and lead projects; strong team collaboration
  • Ability to manage time, attention to detail, and maintain professional appearance
  • Experience in supervising others and fostering client relations
  • Alignment with Cardinal Culture and Core Values
  • Strong communication skills
  • Problem solving with a positive, innovative approach
  • Leadership and team-management ability
  • Entrata (property management software)
  • Microsoft Office (Word, Excel)
  • Google platform

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