L
Not Specified Permanent

Cleveland, Ohio · USA job

Sr. Technical Service Scientist

Lubrizol

Cleveland, Ohio

Job description

Overview

In this role you drive next-generation Beauty & Home Care formulations for North America, bridging science and customer needs. You lead formulation development, support product strategy, and partner with customers to deliver differentiated, high-performance solutions. You will work with cross-functional teams to translate findings into commercial offerings in a fast-paced, customer-focused environment. A clear impact hook is shaping market-ready technologies and launches across NA.

Responsibilities
  • Lead formulation development and application research initiatives for Beauty & Home Care growth in North America
  • Provide technical expertise to sales and marketing through product development, testing, and application support
  • Act as primary formulation scientist and technical contact for customer projects, ensuring successful execution and commercialization
  • Identify unmet customer needs, analyze competitors, and apply Lubrizol tech to create differentiated solutions
  • Collaborate with global and regional teams to prototype formulations for launches and market strategies
  • Build and maintain relationships with customer technical teams, delivering troubleshooting and identifying new business opportunities
  • Deliver technical trainings, presentations, and educational sessions to customers, distributors, and internal stakeholders
  • Participate in customer meetings and collaborative projects to support market growth
  • Manage multiple development projects with clear progress and timelines
  • Maintain accurate lab records and follow safe lab practices
  • Travel up to 20-30% domestically to support customer visits and development efforts
Key requirements
  • 10+ years of experience in Beauty and Home Care formulation development, technical service, and performance testing
  • Experience supporting customer products and commercializing new technologies in B2B settings
  • Strong problem-solving and decision-making to translate experiments into customer solutions
  • Excellent written and verbal communication, with ability to present to diverse audiences
  • Highly self-motivated, results-oriented, able to work independently
  • Proven ability to manage multiple priorities and projects
  • Strong documentation and organizational skills
  • Proficiency with Microsoft Office applications
  • Willingness to travel 20-30%
  • Bachelor's or Master's degree in relevant science
  • communication
  • interpersonal skills
  • self-motivation
  • formulation development
  • application testing
  • technical service

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