S
Not Specified Permanent

Walnut Creek, California · USA job

Oracle Utilities Customer Care and Billing (CC&B) Techno Functional Expert

Sonsoft

Walnut Creek, California

Job description

Overview

In this role you will leverage techno-functional expertise in Oracle Utilities for customer care and billing analytics to shape reporting solutions. You will work within a consulting mindset, collaborating with clients to map requirements to Oracle Utilities Analytics capabilities and design To-Be reporting landscapes. You will lead functional workshops, conduct product demos, and translate business needs into practical analytics solutions. The position offers travel and a chance to impact utilities data strategy in a client-facing setting.

Responsibilities
  • Lead functional reporting workshops with business users to capture requirements
  • Demonstrate Oracle Utilities Analytics capabilities and map requirements to the product
  • Design/architect To-Be reporting landscape for utilities reporting
  • Advise on workarounds/solutions to fulfill customer requirements within OUA/OBIEE/OBIU
  • Understand existing reporting landscape and guide transformation in a utilities context
  • Communicate effectively via telephone, email, or in person; support travel as required
  • Manage projects in a consulting environment with regular travel
Key requirements
  • 8+ years in Utility domain with techno-functional background and reporting implementation experience
  • 3+ years in Oracle Utilities Analytics (OUA/OBIEE/OBIU) as a techno-functional consultant
  • 3+ years leading functional reporting workshops and engaging end users
  • 3+ years conducting demos in workshops and mapping requirements to product
  • 3+ years designing and architecting To-Be reporting landscapes
  • Strong analytical and communication skills; utilities domain experience
  • Project management experience; willingness to travel
  • Bachelor's degree or foreign equivalent; 12+ years IT experience also acceptable
  • Analytical thinking
  • Effective communication
  • Stakeholder engagement
  • Oracle Utilities Analytics (OUA/OBIEE/OBIU)
  • Reporting solution design
  • Workshop facilitation

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