J
Not Specified Permanent

San Rafael, California · USA job

Community Manager - Marin County, CA

JP Morgan Chase

San Rafael, California

Job description

Overview

In this role you will lead the community strategy for a defined area, driving measurable business and financial health outcomes while delivering a standout client experience. You will be a visible, trusted partner, building partnerships with nonprofits, local leaders, and Chase teams to expand financial inclusion and access to resources. You'll curate outreach programs and events that educate and empower individuals, families, and businesses, shaping a positive local impact. You join a mission-driven culture and act as a culture carrier, bringing Chase values to life in every interaction.

Compensation / Benefits
  • comparative health care coverage
  • retirement savings plan
  • tuition reimbursement
  • mental health support
  • on-site health and wellness centers
  • backup childcare
Responsibilities
  • Build and maintain strong community partnerships with nonprofits, local leaders, and businesses; plan joint activities and track progress toward shared goals.
  • Develop and execute an annual territory plan aligned with priority customer segments and firmwide initiatives.
  • Design and deliver outreach programs delivering financial education and trust-building for individuals, families, and business owners.
  • Plan and manage a community engagement calendar with events and workshops to sustain impact.
  • Lead or co-lead financial health workshops and connect participants to Chase experts and solutions.
  • Manage events end-to-end: promotion, registration, logistics, on-site support, and follow-up.
  • Collaborate across One Chase and One JPMorganChase to align goals, coordinate resources, and maximize local impact.
  • Gather feedback and share results with local and national partners to improve programs and engagement.
  • Adhere to budget, risk, and compliance requirements using approved tools and standards.
  • Champion culture and inclusion by modeling teamwork and supporting colleague development.
Key requirements
  • Proven leadership with the ability to influence across the firm and in the community.
  • Strong event coordination, project management, and organizational skills.
  • Ability to build authentic relationships with clients, partners, and community contacts.
  • Executive presence and presentation skills in diverse settings (virtual, in-person, hybrid).
  • Self-starter with proactive approach, excellent time management, and a passion for making a difference.
  • Strategic, analytical, and independent problem-solving abilities.
  • Ability to identify needs and connect clients to appropriate resources.
  • relationship-building
  • communication
  • initiative
  • event planning
  • project management
  • budget management

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