K
Not Specified Permanent

San Francisco, California · USA job

Client Service Manager - Water/Wastewater

Kennedy Jenks

San Francisco, California

Job description

Overview

In this role you will drive growth and ensure high-value client relationships while coordinating multidisciplinary teams to deliver Kennedy Jenks' services efficiently. You will lead strategic business development, oversee project delivery, and mentor client service teams to meet scope, schedule, and budget. You will act as a bridge between clients and internal teams, shaping proposals and engagement plans. This hybrid, collaborative position offers the opportunity to impact project outcomes and expand our footprint in Northern California.

Compensation / Benefits
  • medical, dental, vision, life and disability insurance
  • 401k
  • bonus opportunities
  • tuition reimbursement
  • professional registration support
  • PTO and holidays
Responsibilities
  • Business development: cultivate clients and partners to win new work and hit sales targets
  • Project delivery: optimize operations to meet timelines, budgets, and scope
  • Team leadership: guide client service teams and coordinate resources
  • Project management: serve as Deputy or Project Manager with full scope/schedule/budget responsibility
  • Client engagement: lead client presentations, proposals, and strategy with Marketing & Proposals
Key requirements
  • Education: Bachelor's and/or Master's in Civil or Environmental Engineering
  • Experience: 10+ years in water/wastewater engineering consulting with proven business development success
  • Licensure: Professional Engineer (PE) license
  • Technical Skills: proficiency with Microsoft Office and familiarity with CRM tools
  • Client service: strong ability to manage relationships and understand client needs
  • Communication: strong writing, editing, and research skills
  • Problem solving: strong analytical abilities
  • Travel: ability to travel within Northern California
  • collaboration
  • leadership
  • effective communicator
  • problem solving
  • Microsoft Office proficiency
  • CRM tools familiarity

Explore related USA jobs

Similar jobs you may like

Related roles with a similar title and location.

Same category Same location Same country

CUSTOMER SERVICE, PARTS, COMPUTER, MECHANICAL KNOWLEDGE

Central California Implement Company

Earlimart, California, United States · 93219

Same category Same location Same country

Bilingual English/Spanish Customer Service Representative

Transdev

Oakland, California, United States · 94601

Same category Same location Same country

Customer Relations Representative I - Camera

Canon U.S.A., Inc.

Costa Mesa, California, United States · 92626

Same category Same location Same country

Customer Care

Energeo Staffing

Pleasanton, California, United States · 94588

Same category Same location Same country

Customer Experience Representative - WFH

Spade Recruiting

Long Beach, California, United States · 90899

Same category Same location Same country

Customer Service Representative

Green Water & Power, LLC

Chatsworth, California, United States · 91313

Same category Same location Same country

Solar Appointment Setter

Sunrun

El Cajon, California, United States · 92022

Same category Same location Same country

Solar Appointment Setter

Sunrun

Long Beach, California, United States · 90833

Need help finding a job?

Chat with our AI assistant.