C
Not Specified Permanent

San Diego, California · USA job

Client Service Manager

Carollo Engineers

San Diego, California

Job description

Overview

In this role you drive client relationships and project delivery for municipal water and wastewater initiatives. You'll work with a collaborative team to manage medium-to-large projects from scope through completion, influencing major treatment plant expansions and water reuse efforts. You'll lead cross functional teams, ensure budget and schedule adherence, and mentor staff. This position offers the chance to advance a leading water consulting practice and shape sustainable, resilient water systems.

Compensation / Benefits
  • paid time off and holidays
  • comprehensive health insurance
  • pre-tax savings accounts for healthcare and dependent care
  • disability and life insurance options
  • Travel assistance and counseling services
  • 401(k) company matching and bonuses
Responsibilities
  • Develop and maintain strong client relationships and manage client communications
  • Plan, schedule, and oversee engineering work on multiple medium-to-large projects
  • Coordinate with engineers and officials from other organizations
  • Assume full technical responsibility for project interpretation, organization, and execution
  • Define program objectives, requirements, and project scope
  • Explore subject areas, define problems, and develop novel concepts
  • Manage budgets, schedules, contractual obligations, and quality standards
  • Direct multiple supervisors or team leaders and mentor internal staff
  • Lead projects addressing unique or controversial problems impacting major programs
  • Develop standards and guides for diverse engineering activities
  • Make independent, authoritative technical decisions
  • Participate in proposal development, interviews, and contract negotiations with clients
  • Support firm relationships with client management personnel
  • Identify and direct sub-consultants on projects
  • Engage in professional associations and technical committees
  • Minimal travel as required
Key requirements
  • Bachelor's degree in civil, environmental, or chemical engineering
  • Professional Engineer registration
  • 15+ years of relevant experience in water and wastewater projects
  • Experience delivering water/wastewater treatment, reuse, collection systems, transmission/distribution, rehabilitation, or pump stations
  • Ability to manage quality, budget, and schedule constraints
  • Strong communication with clients and project teams
  • excellent communication
  • leadership and mentoring
  • problem solving and independent decision-making
  • water and wastewater treatment design and delivery
  • water reuse and recycling projects
  • budgeting and scheduling

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