S
Not Specified Permanent

Jacksonville, Florida · USA job

Client Service Operations Administrator

SS&C Technologies

Jacksonville, Florida

Job description

Overview

In this role you support SS&C Advent's Black Diamond Performance Reporting, ensuring accurate data flow and client service excellence. You'll work within the service team to reconcile data, operate a proprietary performance reporting application, and coordinate with cross-functional groups. The opportunity combines data, systems, and process improvements at a global financial services technology leader. You'll contribute to scalable operations in a hybrid Jacksonville environment.

Compensation / Benefits
  • medical, dental, and vision coverage
  • 401(k) plan with company match
  • paid time off, holidays, and parental leave
  • professional development reimbursement opportunity
Responsibilities
  • Analyze incoming information to provide accurate, consistent data to clients
  • Operate the proprietary internet-based performance reporting application
  • Complete full daily reconciliation of client transactional data
  • Perform data point research items submitted by service teams and clients
  • Monitor nightly data jobs for accuracy and completion
  • Coordinate with internal and external groups to deliver high-quality client service
  • Assist with system and product development enhancements
  • Support data-driven improvements and issue resolution
Key requirements
  • Bachelor's degree in Accounting, Business or Finance
  • Finance/Accounting experience preferred
  • Knowledge of Microsoft Office, including Excel
  • Strong communication and organizational skills
  • Problem-solving and analytical mindset
  • komunikative capacity
  • organizational skills
  • problem-solving mindset
  • analytical thinking
  • Microsoft Excel
  • proprietary internet-based performance reporting application

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