Overview In this role, you drive enterprise-scale business process reinvention using Amazon Quick and AWS Gen AI services. You partner with cross-functional teams to design scalable transformation methodologies, aligning executive priorities with measurable value. You shape product roadmaps and GTM strategies by turning customer insights into repeatable playbooks. You lead high-impact initiatives that move organizations from AI experiments to sustained, AI-powered operations. You will influence customers, partners, and leadership through clear, strategic storytelling and practical frameworks.
Compensation / Benefits- health insurance
- 401(k) matching
- paid time off
- RSUs and sign-on incentives
- family leave and adoption support
- flexible work culture
Responsibilities- Design and lead comprehensive business execution transformation strategies for enterprise customers adopting Amazon Quick and AWS Gen AI services, addressing process redesign, organizational capabilities, change management, and value realization.
- Build repeatable transformation methodologies, maturity models, and assessment frameworks to scale AI-driven business reinvention.
- Synthesize customer engagement learnings into playbooks, best practices, and patterns to inform AWS product roadmap and GTM strategy.
- Co-develop transformation offerings with strategic consulting partners and support enablement programs to scale high-quality customer success delivery via partners.
- Monitor transformation health, address adoption barriers, and drive measurable value realization through structured success planning and executive business reviews.
- Create thought leadership content and maturity models to establish AWS intellectual leadership and influence product roadmaps and industry dialogue.
Key requirements- 10+ years in senior customer-facing roles with direct accountability for enterprise outcomes (customer success management, strategic consulting, or business transformation advisory).
- 15+ years leading large-scale transformation programs with significant technology enablement in enterprise contexts.
- Deep expertise in enterprise business execution and process transformation beyond technology implementations.
- L300+ understanding of Amazon Quick capabilities and AWS Gen AI platform with ability to translate tech into business value for executives.
- Experience leading AI/automation adoption change management and organizational capability building.
- Proven track record shaping executive-level strategy and influencing C-suite and VP stakeholders on business transformation, not just technology.
- Executive presence
- Strategic storytelling and influence
- Cross-functional collaboration
- Knowledge of Amazon Quick, Bedrock, SageMaker, foundational models, RAG architectures
- AI/ML capabilities for business operations including knowledge management, research, decision support, workflow automation, and agentic AI
- Enterprise data architectures and governance for AI-powered operations
