Overview As Associate Director in Administrative Services, you will help shape the strategy and execution of the AO E vision, aligning service delivery with business priorities. You'll act as a trusted advisor to senior leaders, driving improvements and scalable models across onshore and offshore resources. You will manage complex initiatives, oversee governance and performance metrics, and lead change management efforts to enable better outcomes. This role offers influence across operations and opportunities to impact efficiency, capacity planning, and service quality within a renowned advisory firm.
Compensation / Benefits- comprehensive compensation and benefits package
Responsibilities- Collaborate with leadership to develop and execute Administrative Services strategy aligned with AO E vision, including service delivery and technology adoption
- Serve as strategic advisor to functional leaders, building trusted relationships and delivering solutions that enable business outcomes
- Prioritize and manage initiatives, requests, and operational needs with governance, risk, and capacity considerations
- Oversee strategic planning, workforce planning, financial management, performance management, and tech-enabled solutions to align with objectives
- Lead complex projects and change management efforts, communicating impacts and guiding stakeholders through transitions
- Drive innovation and optimize support models using onshore, offshore, and technology-enabled resources; coach distributed teams
- Uphold integrity and foster a respectful, professional work environment
Key requirements- Minimum seven years of experience in business, management, and administrative services including people, operational, and financial management
- Bachelor's degree or higher
- Strong skills in strategic planning, situational assessment, problem solving, and negotiation
- Ability to influence decisions, manage risk, lead change, and build senior stakeholder relationships
- Experience collaborating with leadership on strategy, workforce planning, resource allocation, and execution of change initiatives
- Proven ability to drive process improvements and service delivery enhancements; experience with offshore engagement/management
- Excellent verbal and written communication, collaboration, analytical and presentation skills
- Authorized to work in the U.S. without visa sponsorship now or in the future
- strong communication
- collaboration
- leadership
- strategy development
- workforce and financial planning
- performance metrics and governance
