Overview In this role, you lead a high-performing laboratory team at the Provo Main Laboratory, supporting 400+ providers across Utah. You will oversee day-to-day operations, staff development, and regulatory compliance to sustain high-quality, patient-focused service. As a collaborative leader, you balance accountability with a positive work culture and partner with the Laboratory Services Director to ensure efficient, safe, and compliant lab operations. This position supports a value-based care mission by improving outcomes and controlling costs through rigorous quality and process improvements.
Compensation / Benefits- Comprehensive health, dental, vision, and life insurance
- Prescription drug coverage
- Employee assistance program
- Holiday pay with offices closed on Sundays/holidays
- 10% 401(k) contribution after first year
Responsibilities- Recruit, onboard, train, and evaluate laboratory staff with ongoing feedback
- Coach, recognize, and support professional growth while encouraging open communication
- Delegate tasks and monitor accountability
- Apply clinical lab knowledge to assess operations and suggest improvements
- Supervise patient testing, equipment maintenance, quality control, and proficiency testing
- Manage supply and inventory
- Ensure compliance with CLIA, COLA, and OSHA through collaboration with quality teams
- Supervise the phlebotomy supervisor and support the phlebotomy team
- Collaborate with the Laboratory Services Director to maintain efficient, high-quality services and a safe workplace
- Assess staffing and equipment needs, recalls, proficiency testing, processes, concerns, and growth opportunities
Key requirements- Bachelor's degree in Medical Technology, Medical Laboratory Science, or equivalent qualifying CLIA-approved science degree
- 2 years of experience in Medical Laboratory Science in CLIA high-complexity testing; 4 years preferred
- Supervisory/management experience preferred
- Familiarity with CLIA, COLA, and OSHA regulations
- Strong problem-solving skills
- Basic Life Support (BLS/BCLS) certification or within 6 months of hire
- Collaborative leadership
- Coaching and recognition
- Open communication and feedback
- CLIA high-complexity testing
- Quality control and proficiency testing
- Equipment maintenance and calibration
