Overview In this Sr. Director role, you will lead medical center operational activities for small- to mid-sized service areas, ensuring cost-effective, high-quality ancillary services. You will partner with Medical Center and Medical Group leaders to shape annual and long-term strategy, while building scalable structures for service delivery across facilities. The role focuses on reliability, quality, safety, and regulatory compliance, with oversight of facilities, environmental, and support services. You'll drive continuous improvement, vendor management, and capital projects to enhance member satisfaction, growth, and retention.
Responsibilities- Build organizational capacity and develop high-potential talent; foster collaboration and performance growth
- Provide coaching, feedback, and development while aligning with business objectives
- Lead talent recruitment, development, and stay current with industry benchmarks
- Act as a thought leader on trends and best practices to drive cross-team improvements
- Motivate and empower cross-functional teams; align resources with business goals
- Oversee multiple units/departments to translate strategy into actionable requirements
- Engage cross-functional units to support business plans and resolve escalated issues
- Set goals, analyze resources and costs, and allocate/ disburse resources
- Anticipate obstacles, close performance gaps, and enable executive leadership with SME input
- Support maintenance of buildings/equipment through proactive facilities management and proper repairs
- Drive compliance with regulatory requirements (Title 22, CMS, CDPH, TJC) and manage sensitive information
- Maintain hospital grounds and landscaping; plan long-term maintenance strategies
- Lead safety, inspection, drill planning, and NFPA/Life Safety Code aligned processes
- Define budgets and metrics for facility improvements and project prioritization
- Forecast and coordinate organization-wide strategies on infrastructure and HVAC/IT/communications systems
- Oversee vendor and contract management, SLAs, and performance metrics
Key requirements- Minimum three (3) years working with executive leadership
- Minimum three (3) years in healthcare regulatory/compliance (e.g., Title-22, TJC)
- Minimum seven (7) years managing operational or project budgets
- Minimum five (5) years in a leadership role with direct reports
- Bachelor degree in related field and eleven (11) years of facility maintenance/management experience OR fourteen (14) years in facility maintenance/management
- Driver's License (California) required at hire
- Experience with Incident Command Centers
- Experience in financial management, budget development, and quality/safety improvement
- Experience in coordinating with regulatory and finance leadership
- strategic leadership
- collaboration and teamwork
- coaching and development
- facilities management
- regulatory compliance (Title 22, CMS, CDPH, TJC)
- budgeting and financial forecasting
