P
Not Specified Permanent

Rochester, New York · USA job

Senior Manager Learning and Development Ops

Paylocity

Rochester, New York

Job description

Overview

You will drive the design, development, and delivery of training across Paylocity's products and platforms. You'll lead a Learning & Development team to create engaging learning experiences for administrators, employees, managers, and Paylocity staff. The role focuses on scalable training solutions, including instructor-led and on-demand modules, and aligns learning with product launches and business goals. This is an opportunity to shape how teams adopt new product capabilities and support organizational readiness.

Compensation / Benefits
  • medical
  • dental
  • vision
  • life
  • disability
  • 401(k) match
Responsibilities
  • Design and deliver learning content and performance support tools for new and existing product solutions
  • Set standards for training facilitation, engagement, knowledge transfer, and skill application
  • Plan content development and revision strategies; apply adult learning theory
  • Lead the L&D team to build capability and drive measurable business outcomes
  • Coordinate with Product, Operations, Service, and other stakeholders to ensure timely learning programs
  • Manage delivery across instructor-led, virtual, and blended formats; ensure knowledge transfer and adoption
  • Drive organizational readiness for large-scale product and process changes
  • Establish and maintain SOPs for training design, delivery, and evaluation
  • Foster a culture of continuous improvement and coaching for trainer excellence
  • Partner with leaders to support organizational readiness, change management, and capability building
Key requirements
  • Bachelor's degree or equivalent; Master's in industrial/organizational development a plus
  • 5+ years leading a Learning & Development team and driving business results
  • 7+ years of training/design experience
  • Strategic thinker with ability to balance big-picture and details
  • Effective, inspirational leader with coaching experience
  • Experience working in fast-paced environments with multiple priorities
  • Strong written and verbal communication skills
  • Solid understanding of adult learning principles and diverse learning methodologies
  • Strong interpersonal skills across all organizational levels
  • Preferred: experience leading remote workforce; prior interviewing and staffing experience
  • strong communication
  • collaboration
  • leadership
  • instructional design
  • adult learning principles
  • learning strategy and design

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