Overview In this role, you will be the expert for Agentforce + Data360, guiding strategic customers through data-centric architectures and AI-driven outcomes. You'll collaborate with cross-functional teams to optimize technical designs, performance, and ROI while shaping the data strategy that powers personalized experiences and predictive insights. You will mentor peers, drive thought leadership, and help scale Data360-enabled solutions across enterprise clients.
Compensation / Benefits- medical, dental, vision
- mental health support
- paid parental leave
- life and disability insurance
- 401(k)
- employee stock purchasing program
Responsibilities- Serve as the Agentforce + Data360 subject-matter expert for the Success Architect organization
- Engage Signature and Strategic customers to evaluate optimization strategies for architecture, dev/ops, performance, and solution design
- Identify capability gaps and design creative solutions through customization
- Facilitate executive discussions and align technology strategy with business value and ROI
- Execute playbooks from the Success Architect engagement catalog tailored to Agentforce + Data360
- Build and maintain relationships with internal and external partners to support growth
- Drive thought leadership through mentoring and knowledge sharing
Key requirements- Minimum 8 years in enterprise consulting with experience implementing analytics/CDP solutions
- Experience with at least two development/project lifecycles in Salesforce Data360/CDP + AI
- Strong ability to analyze, design, and optimize data/integration architectures and guide migration/optimization
- Deep knowledge of data modeling, integration architectures, and data governance
- Excellent communication and collaboration skills across technical and executive levels
- Ability to translate technical concepts into business value and ROI
- Proactive, self-starter with remote collaboration ability
- Commitment to data ethics and privacy regulations
- Degree or equivalent experience (not strictly specified)
- communication
- collaboration
- mentoring
- Data360/CDP
- data modeling
- integration architecture
