Description:
Retail Supervisors play a meaningful role at Pure Hockey. The Supervisor position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others.
Responsibilities:
Greet customers, respond to questions, improve engagement with merchandise and provide outstanding customer service.
Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
Assist in the areas of merchandising, operations, sales and customer service
Partner with the Store Manager to establish and communicate all critical metrics and expectations within the store, including but not limited to sales, visual, operations, safety, loss prevention, human resources, payroll/scheduling, and training.
Coach, teach, train, recognize and manage all aspects of performance and development for all store associates to encourage professional growth and build a bench of talent.
Maintain the sales floor by restocking shelves, updating pricing information and completing inventory management tasks as directed by management
Maintain cleanliness of all areas including the sales floor, shop and restrooms.
Other duties assigned by manager
Requirements:
A professional appearance
Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
Proven experience in a retail/customer service environment
Ability to train, coach, develop and motivate employees
Demonstrate effective interpersonal, organizational and leadership skills
Experience using a computer and handheld devices
The ability to stand and walk for extended periods of time
Must be able to work a retail schedule of nights and weekends
Must be at least 16 years of age
Benefits:
Medical, Dental, Vision & Disability Insurance
Bonus Plan
Flexible Spending Plan
401(k)
Paid Vacation
Paid Holidays
Parental Leave
Employee Discount
Salary: $16.75-$18.75
PM20
Compensation details: 16.75-18.75 Hourly Wage
PI8afb540888b4-6781
