Description:
INSIDE SALES JOB OBJECTIVE:
This position is responsible for working the inside sales desk, answering incoming calls, writing orders and sourcing products with a focus on improving customer satisfaction and relations.
INSIDE SALES - WO
ESSENTIAL JOB FUNCTIONS:
- Handle incoming sales calls. Price, enter, and pull customer orders if needed.
- Support efforts of outside sales force in preparation and maintenance of job quotes, stock list quotations and submittal documents.
- Wait on customers quickly and accurately. Display and actively pursue sales for counter specials.
- Write purchase orders to be entered. Enter orders and bids into the computer. Process cash sales. Prepare submittals. Coordinate deliveries with the warehouse
- Increase product knowledge of new and existing products and present options to customers.
- Ability to multi-task, handling frequent interruptions and shifting priorities
- Deliver materials to customer locations & job sites when necessary.
- PC Computer familiarity, Excel, Word and company software.
- Additional duties as assigned by manager.
Requirements:
PHYSICAL REQUIREMENTS: Lifting 20 pound objects frequently; and 50-100 pound objects occasionally is required. Climbing ladders, stairs, and ramps. Balancing. Pushing and pulling. Crouching and kneeling. Reaching. Grasping objects. Hearing: perceiving the nature of sounds with or without correction.
VISION REQUIREMENTS: Minimum vision required, with or without correction, to properly and efficiently perform job responsibilities and prevent injury to oneself and others.
JOB STANDARDS: Abide by all policies, rules and regulations of Briggs Inc. including all applicable safety rules and regulations. Ability to read, write, and perform basic mathematical skills.
JOB LOCATION AND EXPOSURES: Activities occur inside and outside. The associate is subject to the following conditions: extreme cold and extreme heat temperatures; hazards such as moving mechanical parts, electrical currents, and working in high places.
EQUIPMENT USED: Computer, printer, telephone, copy machine, fax machine, calculator, ladder, rolling cart, razor cutter, tubing cutter, tape gun and fork lift.
ATTENDANCE REQUIREMENTS: Attendance on a regular, consistent basis is mandatory.
INSIDE SALES REQUIRED SKILLS: Knowledge/Skills/Abilities/Experience/Education
College degree or related work experience
1 to 2 years of relevant experience or training, or equivalent combination of education and experience
Ability to identify and resolve problems in a timely manner.
Possession of strong organization skills and able to multi-task
Prioritize and plan to use time efficiently
Excellent verbal and written communication skills
Possess exceptional interpersonal communication skills
Ability to work independently on assigned tasks as well as to accept directions on given assignments
Knowledge of MS Office (Word, Excel, Outlook)
COMPANY BENEFITS:
Medical
Dental
Vision
Basic Life & AD&D
Short-Term & Long-Term Disability
401K Plan
Tuition Reimbursement
PTO
Holidays
Personal Days
PI25af7509d6ab-7315
