Accounts Receivable Specialist - Contract Vaco Staffing is recruiting for an Accounts Receivable Specialist for a contract-to-hire opportunity with a large client in Jacksonville, FL. This is a hybrid position paying $23/hour. Position Summary The Accounts Receivable Specialist will support the company's accounts receivable process by ensuring accurate and timely billing, payment application, account maintenance, and collections. This individual will work closely with both internal teams and external customers to resolve billing issues, maintain accurate account records, and provide excellent customer service. Key Responsibilities Maintain accurate accounts receivable records, ensuring aging is current and payments, credits, and collections are properly applied. Investigate and resolve account discrepancies, including miscellaneous differences and uncollectible balances. Monitor accounts receivable aging and proactively follow up on outstanding balances through phone and email. Process a high volume of invoices and/or bulk billing statements while verifying billing details and customer-specific requirements. Audit customer accounts for accuracy and completeness. Respond to and resolve customer billing questions and inquiries in a timely, professional manner. Ensure company service-level agreements (SLAs) are consistently met. Maintain appropriate documentation and guidelines for customer accounts. Perform daily cash management activities, including recording bank deposits, maintaining and distributing cash receipt logs, and posting cash receipts to the accounts receivable subledger. Prepare weekly updates for management regarding key customer account balances, collection activity, and recommended resolution strategies. Escalate accounts and collection issues to the appropriate supervisor or manager when necessary. Maintain strong relationships with internal and external customers through timely, accurate, and professional communication. Perform general accounting and administrative duties, including data entry, filing, copying, scanning, document preparation, and maintaining reports and lists. Perform other related duties as assigned. Qualifications Required High school diploma or equivalent. At least 2 years of related accounts receivable or accounting experience preferred. Strong attention to detail and organizational skills. Ability to prioritize and manage multiple tasks in a fast-paced environment. Proficiency with Microsoft Office, particularly Excel and Word. Strong written and verbal communication skills. Excellent customer service and problem-solving abilities. Preferred Experience with Salesforce and/or NetSuite. Experience working in a high-volume accounts receivable environment. Compensation & Benefits Pay: $23/hour Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including, but not limited to, individual skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. The individual may also be eligible for discretionary bonuses and may participate in medical, dental, and vision benefits, as well as the company's 401(k) retirement plan, subject to applicable eligibility requirements. By submitting to this position, you agree to be included in our talent pool for future hiring opportunities for similarly qualified positions. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
