Employee Relations needs 3-5 years of employee relations experienced, experience conducting investigations, strong knowledge of employment laws, and experience with ER case management systems
MUST:
PHR or SPHR certification
Bilingual in French and/or Spanish
Demonstrated ability to handle extremely difficult or volatile situations/individuals effectively
Ability to conduct investigations in a neutral manner
Demonstrated ability to use sound judgment and maintain confidentiality
Strong organizational skills and attention to detail
Knowledge of Federal and State Employment Law
DUTIES:
Utilize exceptional active listening skills to issue spot and ask appropriate follow up probing questions.
Assume lead investigative role for concerns of mid-level/risk complexity, as well as corrective actions and terminations.
Investigate issues by assembling all relevant facts, interviewing case critical witnesses, reviewing similar cases, and using knowledge, judgment & experience to recommend a course of action to brand leadership.
Handle complex and emotionally charged issues with composure by addressing the situation objectively and without bias
Consult with managers in writing and deliver feedback in a manner that motivates employees to improve, while also providing solid documentation for terminations (if needed).
Ensure Company policies and practices are followed consistently and fairly.
