Customer Service Representative Location: Knightdale, NC Schedule: Onsite, M-F 8AM-5PM Our client is looking for a personable, detail-oriented Customer Service Representative to join a well-established supplier serving the Printed Circuit Board industry's global supply chain. Responsibilities include: - Answer phone and email inquiries to assist customers - Quote pricing in line with appropriate gross margin guidelines - Process customer purchase orders through the ERP system - Invoice completed orders and send confirmations to customers - Coordinate with suppliers and internal team members to meet customer needs - Communicate with the warehouse on tracking, order status, and inventory Requirements: - 3+ years of experience in customer service - High School diploma or equivalent - Valid Driver's License - Computer proficiency with ERP system experience Preferred: - Experience in the manufacturing industry - Experience with in a warehouse, ability to assist in the warehouse as needed - Inventory management knowledge By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
