Fire Sales Associate

At YETI, we believe that time spent outdoors matters more than ever and our gear can make that time extraordinary. When you work here, you'll have the opportunity to create exceptional, meaningful work and problem solve with innovative team members by your side. Together, you'll help our customers get the high-quality gear they need to make the most of their adventures. We are BUILT FOR THE WILD.

The Fire Sales Representative supports the unique needs of the firefighting community by delivering exceptional customer service to Fire-specific accounts and individual customers. This role is centered on building and maintaining strong, trust-based relationships with customers, understanding their operational needs, and ensuring a seamless experience across all touchpoints. The Fire Sales Representative collaborates closely with the Fire Program Manager and internal departments to meet customer expectations and support the long-term success of the Fire product line.

Key Responsibilities:

Fire Sales Duties:

• Assist the Fire Program Manager in daily operations and strategic initiatives.
• Develop a working knowledge of the organizational structure and procurement processes within the fire service community.
• Serve as the primary point of contact for Fire-specific end-users, dealers, and international distributors.
• Provide expert guidance on Fire packs and related products, including fit, function, and application.
• Monitor customer purchasing trends and provide tailored product recommendations.
• Manage order entry processes including preseason, ASAP, and large-volume orders.
• Set and manage customer expectations regarding lead times and product availability.
• Deliver training sessions for dealers, end-users, and internal teams, both in-person and virtually.
• Support trade shows, site visits, and in-house customer fittings as needed.

Interdepartmental & Operational Support:

• Act as a liaison between the Fire Program and internal departments to support both domestic and international sales efforts.
• Participate in inventory and sales reporting, including Weekly Business Reviews (WBR) and Fire In-Stock meetings.
• Assist in managing end-of-year orders and inventory planning.
• Distribute pricing information and communicate supply chain trends or disruptions.
• Collect and relay product feedback to support continuous improvement and development.

• Familiarity with Fire products and their operational use.
• Strong attention to detail and organizational skills.
• Proficiency in computer applications and sales systems.
• Effective written and verbal communication skills.
• Ability to collaborate across teams and maintain strong interpersonal relationships.
• Demonstrated ability to follow through on tasks and resolve issues efficiently.
• Background in sales or customer service preferred.
• Bachelor's degree preferred or equivalent experience.
• Willingness to travel up to 20%.
• Ability to lift and handle up to 50 lbs.

YETI is proud to be an Equal Opportunity Employer. Our commitment to creating a diverse, equitable, and inclusive culture is at the center of everything we do for our employees. We embrace all applicants looking to bring their authentic selves to YETI and contribute to our mission of keeping the wild WILD.

All applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.

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