Client Care/Project Management SupportRainbow Restoration of Cinti/NKY is a full service property restoration company serving Greater Cincinnati and Northern Kentucky residential, business and commercial property owners. We are currently seeking a dynamic individual to fill a Client Care/Project Management Support position. This is a key support position on our team of professionals dedicated to providing the highest level of care to our customers. The successful candidate is highly motivated, has a high attention to detail, is a self-starter, has excellent time management skills, is a problem solver, projects a professional image both in person and over the phone, can successfully multi-task, works cooperatively and enthusiastically with others while balancing a variety of job responsibilities.
Basic Responsibilities:- Receive incoming calls in professional and courteous manner
- Data Entry for all new and ongoing jobs; maintains/audits all related documents
- Scheduling of services; interacting with customers
- Assist Project Managers securing jobs and thru all stages of job implementation thru to completion
- Assist Accounts Receivable as needed
- Processes credit card payments
- Maintains profile screening qualification site requirements including background checks
- Assists with HR duties
- Secure needed documents for jobs and upload into job processing system
Job Requirements:- Friendly, helpful personality and attitude with customer service focus
- Computer literate with proficiency in the use of Microsoft Office
- A willingness to learn other software programs key to our business.
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Team player who can work both independently and cooperatively
Medical, Dental, and Vision Insurance, Paid Holidays, 401K, Vacation Compensation: $20.00 - $23.00 per hour
