Not Specified Permanent

Chesterfield, Missouri · USA job

Customer Service Representative

National Veterinary Association

Chesterfield, Missouri

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Role details

Classification: Call Centre / CustomerService
Category: —
Work type: Not Specified
Employment: Permanent
Country: United States
Location: Chesterfield Missouri 63005

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Job description

Client Experience Coordinator

Provides excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing patients, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within practice management software. Escalates complex matters to senior staff. Minimum of 1 year related experience required.

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