Customer Service-Respiratory And SleepAs a Customer Service Rep in our Sleep & Respiratory division you who will verify patients' insurance benefits, answer patient questions about CPAP & BIPAP and discuss financial responsibility with patients. As a Customer Service Rep, you must demonstrate that you are capable of educating patients about the importance and benefits of CPAP/BIPAP. The ideal candidate will be an ambitious self-starter with strong communication skills, a positive attitude and who possesses a passion for customer service.
Job Responsibilities And Duties Include:
- Patient Intake
- Insurance Verification
- Educating patients about CPAP/BIPAPS
- Communicating with patients and doctors' offices
- Cleaning and testing equipment
- Work under the Respiratory Therapist to assist with CPAP setups
- Other duties as assigned
Requirements
- Excellent organizational and time management skills
- Extreme attention to detail is required
- Must possess exceptional communication and customer service skills
- Strong Computer skills
- Team player who is able to multitask
- Professional appearance and positive attitude are essential!
- Able to pass a background check
Work Experience: A minimum of 2 years in a healthcare environment preferred. Experience with insurance verification, patient intake and customer service preferred.
Job Type: Full-time
Required education:
- High school or equivalent
Required experience:
- Customer Service: 1 year
- Healthcare: 2 years
- Respiratory/sleep background a plus, but not required.
