Credit Coordinator

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is currently seeking a Credit Coordinator to join our team! This is a Hybrid role based out of Rochester, Syracuse, or Buffalo locations, in accordance with the Ferguson Flex schedule; 3 days office / 2 days remote.

• Work on credit accounts, following guidelines established for the organization
• Receipt of customer payments, reconciling outstanding account balances, and preparation of periodic reports on accounts receivable and past due status
• Help customers with questions/problems on their account
• Perform routine clerical support for functional groups such as copying, distributing mail, performing simple calculations, and maintaining records and files following standard procedures with all work certified or checked by direct supervisor
• Approve order ticket releases for credit accounts on restriction
• Send out lien notices/certified letters
• Provide sign-off on commercial and residential lien waivers
• Update and summarize receivables
• Notify/resolve uncollected COD's and processes/resolves NSF checks
• Research/resolve credit card charge backs
• Approve tax exempt forms and issue tax credits
• Process payments for open customer accounts
• Collection activities including sending follow-up inquiries, negotiating with past due accounts on repayment terms, and decisions on referring accounts to collection agencies and/or writing off accounts receivables

• Credit experience preferred
• Ability to prioritize workload appropriately in order to balance multiple demands and meet timelines as required
• Effectively communicate in writing and verbally
• Proficiency in Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)
• Strong and accurate data entry skills
• Ability to perform basic math functions

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

$15.58 - $35.54

This role is Bonus or Incentive Plan eligible.

Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability. Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.