Seafood Team MemberLed by dynamic owner Joe Gurrera (and his commitment to superior quality) Citarella has grown from a respected NYC fish market into a full-scale, Ultimate Gourmet Market with locations across New York City, the Hamptons, and Greenwich, Connecticut.
A family-run business, we're driven by a passion for great food. We delight customers with the finest selection of fresh seafood, prime, dry-aged beef, chef-prepared specialties and handcrafted pastries, international cheeses, imported groceries, and more. Join our team of seasoned professionals and become a part of the fabric of the New York food scene.
We are offering a SIGN-ON BONUS of up to $500 for the Fish Department (must meet all requirements- payments will be distributed during a specified timeline).
Role and Responsibilities
As a member of Citarella's Seafood Team, you will play a key role in delivering exceptional guest service while maintaining deep knowledge of our premium seafood offerings. This position requires pride in product presentation, attention to safety and sanitation standards, and a strong sense of teamwork. You will be responsible for merchandising, product rotation, waste monitoring, and engaging with guests to provide an outstanding shopping experience.
- Provide exceptional guest service to drive sales and ensure satisfaction.
- Use suggestive selling techniques to promote seafood products.
- Receive, unload, and break down deliveries; stock and rotate merchandise.
- Ensure all items meet Citarella's high-quality standards before display.
- Prepare seafood items, including cleaning and cooking shrimp and lobster.
- Maintain and restock displays while ensuring proper rotation and facing of products.
- Apply basic knife skills to prepare seafood as needed.
- Adhere to all Department of Health (DOH), Department of Agriculture (DOA), and OSHA safety and sanitation standards.
- Use and manage cleaning chemicals in accordance with safety protocols.
- Communicate clearly and professionally with team members and management.
- Maintain a professional, respectful, and guest-facing demeanor at all times.
- Complete all assigned duties as directed by the management team.
Requirements
- 6 months to 1 year of experience in seafood handling, guest service, and sales.
- Strong guest service and merchandising skills.
- Ability to retain and apply product knowledge.
- Strong organizational and time management skills in a fast-paced environment.
- Problem-solving ability and sense of urgency.
- Team player with a willingness to support fellow associates.
- Flexible availability, including evenings, weekends, and holidays.
