D
Not Specified Permanent

Job detail

Store Manager

Dairy Queen

Moorhead, Minnesota, United States

Job description

Store Manager

We are looking for an experienced and skilled manager with remarkable skills, who will run a store effectively and with attention to detail. The manager will assist the General Manager (GM) in executing specific aspects of the restaurant operations, which may include financial performance, product production, inventory, personnel, sales, and marketing. Set high standards and create a great environment for the team to work.

Requirements:

  • Perform under pressure in a high volume restaurant including moving and responding quickly for long periods of time.
  • Work in and out of different temperature ranges.
  • Stand for long periods of time.
  • Lift up to 50 pounds.
  • Work around nuts and other allergens.
  • Perform other duties and responsibilities as requested by the GM.

Functions:

  • Operations: Manage entire operation of restaurant during scheduled shifts. Strive for operational levels that meet or exceed the Fan's expectations in the areas of quality, service and atmosphere, creating value through an excellent experience and a fair price. Accurately complete designated duties such as inventory control, ordering of products, cash control.
  • Training: Ensure that shift leads and crew are trained and fully knowledgeable on all PRIDE systems and routines, product recipes, food safety practices and restaurant safety practices.
  • Business Planning: Assist in the execution of the restaurant's business plan as directed by the GM, taking advice and coaching from the owner, GM, ADQ Business Consultants, field staff or territory operator.
  • Fan Service: Ensure that Fan service in all areas meets or exceeds company standards.
  • Team Member Leadership: Accomplish store objectives by assisting the GM with hiring, training, coaching and developing shift leads and crew members to build a highly skilled and productive team.
  • Health and Safety Standards: Assist the GM with ensuring that Food Safety is the top training priority in store operations.
  • Store Marketing: Bring useful ideas to management about how to attract new Fans and increase restaurant sales through marketing promotions and activities.

Qualifications:

  • Experience Needed: Minimum 1-3 years of high volume restaurant leadership experience, required. Previous quick service restaurant experience strongly preferred.
  • High School diploma or equivalent required.
  • Proven track record of effectively managing COGS and labor.
  • Strong knowledge and application of safe food handling practices.
  • Must be ServSafe certifiable
  • Skills/Competencies Needed: Customer focus - strong hospitality and customer service skills, enjoys engaging with the customer.
  • Trainer and coach - ability to be a strong trainer or coach to others on restaurant routines and systems, as well as how to effectively interact with customers and each other.
  • Management skills - excellent track record of coaching and training employees and effectively resolving employee relations issues. Ability to motivate a strong team, and set a positive and upbeat store environment.
  • Organization and goal focus - must be highly organized and detail-oriented with the capability to oversee many aspects of the business and multiple areas simultaneously in a fast-paced environment.
  • Must be able to actively work to achieve and exceed set goals for the business.
  • Technical - proficiency with computers and with Point of Sale systems.
  • Flexibility and adaptability -willingness to follow directions and a commitment to meet DQ standards in all you do.
  • Integrity-does the right thing even when no one is looking, honest, earns trust of others.
Benefits
  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Employee discount
  • Paid training

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