Job TitleAs a family owned company, we value the things that make a family successful: commitment, compassion, hard work, a unified vision, and a desire for each other to succeed. RWC Group is committed to the long-term development of our team members.
What We OfferMedical, Dental & Vision Insurance
401K Plan
Paid time off
Growth opportunities
Paid Training
Family owned and operated
Long term job security
Health and wellness
Discounts on products and services
Responsibilities- Ensure that all work is completed expertly and meets quality standards.
- Communicate effectively with other shifts to run workflow efficiently.
- Keep up-to-date on the latest workplace safety and environmental requirements and implement all health and safety policies on the shop floor.
- Maintain and service equipment as needed or according to dealership and manufacturer standards.
- Look out for training and factory technical bulletins as they become available.
- Conduct the flow of all service work, technician accountability, vehicle repair completion, documentation, and continuous communication with the service advisors.
- Understand and ensure compliance with all International vendor policies and warranty procedures.
- Maintain high quality service repairs to minimize comebacks.
- Ensure that all work is fairly and equally assigned.
- Investigate the progress of vehicle repair completion by conducting periodic spot checks of all jobs throughout the day to ensure timely repairs, quality workmanship, and cleanliness.
- Keep abreast of all warranty policies and product changes to maintain effectiveness in this role.
- Provide on-the-job technical support for technicians and assist in the development of their technical skills and abilities.
- Ensure that all repairs are documented, technicians' comments are descriptive and precise, and the allotted time is noted prior to submission for closing.
- Ensure that all vehicles are road tested and that the repairs were completed correctly.
- Review and sign off on all completed repair orders noting technician comments, technician sign off, repair completion and road test completion.
- Understand and keep abreast of all federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, etc.
- Maintain a safe and clean work environment.
- Ensure proper use, care, and storage of tools.
- Attend all service department staff meetings.
- Others duties as assigned by management.
Qualifications- 3-5 years of diesel mechanic experience
- Two year fleet or dealership experience, International dealership experience preferred
- Strong leadership, interpersonal, math, and typing skills
- Ability to prioritize work in a dynamic environment
- High school diploma or equivalent required