R
Not Specified Permanent

Job detail

Shop Foreman

RWC Group

Phoenix, Arizona, United States

Job description

Job Title

As a family owned company, we value the things that make a family successful: commitment, compassion, hard work, a unified vision, and a desire for each other to succeed. RWC Group is committed to the long-term development of our team members.

What We Offer

Medical, Dental & Vision Insurance

401K Plan

Paid time off

Growth opportunities

Paid Training

Family owned and operated

Long term job security

Health and wellness

Discounts on products and services

Responsibilities
  • Ensure that all work is completed expertly and meets quality standards.
  • Communicate effectively with other shifts to run workflow efficiently.
  • Keep up-to-date on the latest workplace safety and environmental requirements and implement all health and safety policies on the shop floor.
  • Maintain and service equipment as needed or according to dealership and manufacturer standards.
  • Look out for training and factory technical bulletins as they become available.
  • Conduct the flow of all service work, technician accountability, vehicle repair completion, documentation, and continuous communication with the service advisors.
  • Understand and ensure compliance with all International vendor policies and warranty procedures.
  • Maintain high quality service repairs to minimize comebacks.
  • Ensure that all work is fairly and equally assigned.
  • Investigate the progress of vehicle repair completion by conducting periodic spot checks of all jobs throughout the day to ensure timely repairs, quality workmanship, and cleanliness.
  • Keep abreast of all warranty policies and product changes to maintain effectiveness in this role.
  • Provide on-the-job technical support for technicians and assist in the development of their technical skills and abilities.
  • Ensure that all repairs are documented, technicians' comments are descriptive and precise, and the allotted time is noted prior to submission for closing.
  • Ensure that all vehicles are road tested and that the repairs were completed correctly.
  • Review and sign off on all completed repair orders noting technician comments, technician sign off, repair completion and road test completion.
  • Understand and keep abreast of all federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, etc.
  • Maintain a safe and clean work environment.
  • Ensure proper use, care, and storage of tools.
  • Attend all service department staff meetings.
  • Others duties as assigned by management.
Qualifications
  • 3-5 years of diesel mechanic experience
  • Two year fleet or dealership experience, International dealership experience preferred
  • Strong leadership, interpersonal, math, and typing skills
  • Ability to prioritize work in a dynamic environment
  • High school diploma or equivalent required

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