M
Full Time Permanent

Job detail

Assistant Store Manager - Account Retention and Leadership

MAJIK Enterprises International Inc.

York, Pennsylvania, United States

Job description

Job Description: Job Description Description: 4x Best Places to Work in PA () Ahora contratando! Se habla español Looking for more than just a job? At Majik, you'll build real relationships, earn bonuses, and grow your career. No rent-to-own experience? No problem - we train you. "I enjoy working at Majik because I get to help people solve problems every single day, turning challenging issues into solutions that make a real difference" - Donae Who We Are We Serve Others We Do What It Takes We Own It We're passionate about helping employees grow and delivering great customer experiences! Pay + PerksEarn Up to $22/hour + Monthly Bonus Potential3 Weeks PTO + Paid HolidaysMedical, Dental, Vision + 401(k) MatchEmployee Discounts + Loyalty RewardsCareer Growth Opportunities (we promote from within)Weekly PayReimbursement Toward Home & Vehicle Purchases (after 1 year)Bilingual candidates may earn additional pay Who Succeeds in This RoleTakes ownership of results and account performanceLeads by example while staying hands-onComfortable managing customers, collections, and team accountabilityHandles tough conversations professionallyDriven by goals, metrics, and continuous improvement What You'll DoSupport the Store Manager in driving overall store performanceLead daily operations across sales, account retention, and serviceCoach and hold team members accountable to expectationsReview reports and act on opportunities to improve resultsOversee customer accounts and follow up on past-due balancesGuide team on retention and collection strategiesReview payment histories and support action plansEnsure accurate documentation of interactions and paymentsCoordinate field visits and delivery schedulesMaintain store standards (inventory, merchandising, cleanliness)Step in to lead the store when needed Leadership ResponsibilitiesSupervise and support a small team (1-3 employees)Assign tasks, provide coaching, and follow up on resultsTrain team members on sales, service, and retention best practices Requirements: What We're Looking For1+ year of leadership or supervisory experience preferredRetail, collections, or customer service background preferredStrong leadership, communication, and problem-solving skillsAbility to manage multiple priorities and performance expectationsValid driver's license with insurable driving recordAbility to lift up to 25 lbs (assistance for heavier items) Schedule Full-time (40 hours/week), 5-day workweek Monday-Friday: 10am-7pm, Saturday: 10am-6pm (required), Sunday: Closed Additional Information Blue Ocean Brands does not conduct routine pre-employment drug testing but may require testing in cases such as reasonable suspicion, workplace accidents, or as required by law Compensation details: 18-22 Hourly Wage PIe83a050e5-