Customer Service Representative - Trainee
Location: Tualatin, OR (On-site)
Job Type: Full-Time (8:00 AM - 5:00 PM)
Salary: $35,000 - $45,000 / year
About the Role Are you a customer-focused professional looking to grow your career? We are seeking an enthusiastic Customer Service Representative Trainee to join our team in Tualatin, OR. You will play a key role in supporting our industrial customers by providing top-tier service, processing orders, and assisting our outside sales team.
Key Responsibilities
- Respond to customer inquiries regarding products, stock availability, and shipping dates.
- Process phone orders, prepare price quotes, and enter sales data accurately.
- Fulfill orders to customer specifications and help source industrial products.
- Partner with the outside sales team to provide administrative and quote support.
Qualifications & Skills
- High School Diploma or GED required.
- Prior inside sales or customer service experience.
- Strong data entry, communication, and multitasking skills.
- Ability to work independently with a proactive, customer-first mindset.
- Bonus: Experience with Profit 21 (P21) software is highly preferred!
- Physical Requirements: Must be able to work on-site in an office/warehouse environment and occasionally lift up to 30 lbs.
What We Offer
- Comprehensive benefits package (Medical, Dental, Vision)
- 401(k) retirement plan
- Paid holidays, life & disability insurance, and flexible spending accounts
- Ongoing technical training to ensure your success!
