Customer Service / Office Administrator

Job DescriptionJob DescriptionAbout the Role:ComfortKing USA, an apparel distribution company based in Fairfield, NJ is seeking a reliable and detail-oriented Customer Service / Office Administrator to join our team. This position is ideal for someone who thrives in a fast-paced environment and can effectively manage multiple responsibilities throughout the day.
Key Responsibilities:

• Enter and process customer orders accurately in the system
• Take and manage customer orders via phone and email
• Resolve day-to-day customer service issues in a professional manner
• Follow up on delinquent accounts and assist with collections
• Prepare and process invoices
• Update inventory and prices using Excel.
• Organize and manage product samples
• Assist with various administrative tasks as needed (daily responsibilities may vary)

Qualifications:

• Strong communication and customer service skills
• Highly organized with strong attention to detail
• Ability to multitask and prioritize in a fast-paced environment
• Proficient in Microsoft Excel and basic computer systems