Job Description Job Description
At Blazin Hot Chicken
the Restaurant Manager plays a critical role in overseeing the daily operations of a fast casual dining establishment with a medium-sized team of 10-30 employees. This position focuses on enhancing operational efficiency, delivering outstanding customer experiences, developing the team, and driving sales growth while ensuring adherence to health and safety standards.
Responsibilities
- Manage and lead restaurant staff to maintain high performance and morale
- Ensure exceptional customer service and resolve guest concerns promptly
- Oversee inventory control and ordering to prevent shortages or waste
- Maintain compliance with health and safety regulations
- Create and manage staff schedules to optimize coverage
- Conduct training and development programs for team members
- Utilize specified POS and scheduling software tools effectively
Preferred Qualifications
- 2+ years experience in restaurant management
- High School Diploma or equivalent
- Food Handler Certification
- Knowledge of restaurant operations and fast casual dining
- Strong leadership and team development skills
- Customer service excellence
- Experience with inventory management and health and safety regulations
- Conflict resolution and problem-solving abilities
- Proficiency with scheduling software and communication tools
