B
Not Specified Permanent

Job detail

Office Manager/CSR

BAHR INSURANCE AGENCY INC

California, Maryland, United States

Job description

Job Description Job Description Benefits/Perks
  • Careers Advancement Opportunities
  • Flexible Scheduling
  • Competitive Compensation
Job Summary The Office Manager is highly organized and detail-oriented with strong multitasking skills. The Office Manager has the ability to prioritize tasks for the most efficient use of time while being able to keep deadlines. This position requires a high level of integrity, confidentiality, and maturity. Naturally driven to coach, mentor, and build strong working teams.
Responsibilities
  • Perform clerical, administrative, and secretarial responsibilities
  • Coordinate staff activities to ensure maximum efficiency
  • Maintain a safe and secure working environment
  • Ensure filing systems are maintained and current
  • Monitor procedures for record-keeping
  • Ensure security, integrity, and confidentiality of data
  • Oversee adherence to office policies and procedures
  • Analyze and monitor internal processes
  • Implement procedural and policy changes to improve operational efficiency
  • Prepare operational reports and schedules to ensure efficiency
  • Coordinate schedules, appointments, and bookings
  • Monitor and maintain office supplies inventory
  • Review and approve office supply acquisitions
  • Service existing client accounts, maintaining strong client relationships
  • Communicate effectively with clients to assess their insurance needs and offer tailored solutions
  • Sell diverse insurance policies to individuals and businesses
  • Provide prompt and effective customer service, addressing inquiries and resolving issues
  • Collaborate with team members to meet sales targets and achieve company goals
Qualifications
  • Preferably a Maryland Personal & Casualty License. If not, required to obtain within first 60 days of employment.
  • Excellent planning and organizational skills with strong attention to detail
  • Must have the ability to multitask and prioritize
  • Ability to prioritize multiple projects and adjust workload accordingly; time management critical
  • Must possess the ability to delegate authority and responsibility
  • Ability to maintain a high level of confidentiality
  • Ability to act and operate independently to accomplish objectives and the ability to work within a team
  • Exceptional problem-solving, analysis, and assessment with the ability to make good business decisions
  • Excellent communication and interpersonal skills with the ability to foster effective working relationships
  • High level of professionalism
  • Highest level of integrity