Job Description Job Description Introduction:
The company was established in 1969
We provide commercial, industrial and residential HVAC/R service, maintenance, new construction and retrofitting.
Job description: President's "right-hand man". We're looking for a person whose competence and character can be trusted to assist the owner and CFO in taking the company through its next growth phase.
Desired personality traits: Ethical. Honest. Smart. Reliable. Thoroughly organized. Patient. Respectful. Confident.
Open-minded.
Requirements:
- Maintain positive attitude of field personnel.
- Report skill level, technical knowledge and overall performance to Mr. Johnson
- Be physically fit enough to frequently visit rooftops mechanical rooms, etc.
Expectations:
- Maintain positive attitude of field personnel.
- Report skill level, technical knowledge and overall competence of each service technician and installer on a regular basis (to be determined) to Daron Johnson. Reports will include callbacks, compliments, and digital photos of successes and mistakes.
Job description examples:
- Service, retrofit and installation and quality control.
- Training and continuing education.
- Organization of technical literature both digital and hard copy so that anyone can use it.
- Dispatch assistance.
- Conduct safety meetings.
- Some estimating.
- Handle customer satisfaction issues.
- Safety - MSDS books, safety equipment, operating safety of service vans and delivery vehicles.
Pipeline projects (partial list):
- Renovate current CRM.
- Improve warehouse operations, parts and equipment procurement efficiency and effectiveness.
- Improve company assets reliability by producing maintenance and tracking program.
- Develop and implement apprentice advancement program.
- Develop installer skill test.
- Develop employee appreciation incentives.
